Privacy Policy

Nivia Maison — niviamaison.com Last updated: [June, 2026]

At Nivia Maison, we believe elegance extends to the way we treat your information. This Privacy Policy explains what personal data we collect, why we collect it, and how we protect it when you visit niviamaison.com or place an order with us.

1. Who we are

Nivia Maison is operated by [Company Legal Name], [Company Address] ("Nivia Maison", "we", "us"). For any privacy-related question, you can reach us at contact@niviamaison.com.

2. Information we collect

Information you provide to us

• Contact details: name, email address, phone number, shipping and billing address
• Order information: products purchased, order value, delivery preferences
• Communications: messages you send to our team

Information collected automatically

• Device and browsing data: IP address, browser type, pages visited, time spent on site
• Cookies and similar technologies, used to keep your cart active, remember your preferences, and understand how our store is used

Payment information is processed directly by our secure payment providers. We never store your full card details on our servers.

3. How we use your information

We use your data to:

• Process and deliver your orders worldwide
• Send order confirmations, shipping updates, and tracking information
• Respond to your questions and requests
• Send our newsletter and offers, only if you have subscribed (you may unsubscribe at any time)
• Improve our store, products, and customer experience
• Prevent fraud and comply with legal obligations

We do not sell your personal information.

4. Sharing your information

We share data only with trusted partners who help us operate the store:

• E-commerce platform and hosting (Shopify)
• Payment processors, to complete your transactions securely
• Shipping and logistics partners, to deliver your order
• Analytics and marketing tools, to understand and improve our store

Each partner receives only the information necessary to perform its service and is required to protect it.

5. International transfers

Nivia Maison serves customers worldwide. Your information may be processed in countries other than your own. Whenever this occurs, we take appropriate measures to ensure your data remains protected in accordance with this policy and applicable law.

6. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent to marketing communications at any time
• Receive a copy of your data in a portable format

To exercise any of these rights, write to contact@niviamaison.com. We will respond within a reasonable timeframe and in accordance with applicable law.

7. Data retention

We keep your information only for as long as necessary to fulfill your orders, comply with legal and tax obligations, and resolve disputes. When data is no longer needed, it is securely deleted or anonymized.

8. Cookies

You can manage or disable cookies through your browser settings. Please note that some features of our store, such as the shopping cart, may not function properly without them.

9. Security

We use industry-standard technical and organizational measures, including SSL encryption, to protect your personal information. No method of transmission over the internet is entirely secure, but we are committed to safeguarding your data with care.

10. Children's privacy

Our store is not directed at children under 16, and we do not knowingly collect their personal information.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the most recent update indicated above.

12. Contact

For any question regarding this policy or your personal data: contact@niviamaison.com